A. Definiton Of Business Letter
A business letter is a letter written in formal
language, usually used when writing from one business organization to another,
or for correspondence between such organizations and their customers, clients
and other external parties. The overall style of letter will depend on the
relationship between the parties concerned. There are many reasons to write a
business letter. It could be to request direct information or action from
another party, to order supplies from a supplier, to identify a mistake that
was committed, to reply directly to a request, to apologize for a wrong or
simply to convey goodwill. Even today, the business letter is still very useful
because it produces a permanent record, is confidential, formal and delivers
persuasive, well-considered messages.
B.
Types
The most important
element you need to ensure in any business letter is accuracy. One of the
aspects of writing a business letter that requires the most accuracy is knowing
which type of business letter you are writing. A number of options are
available for those looking to trade in business correspondence, and you will
significantly increase your odds for getting a reply if you know the form you
need to send.
1. Letter
of Complaint
A letter of complaint
will almost certainly result in an official response if you approach it from a
businesslike perspective. Make the complaint brief, to the point and polite.
Politeness pays off regardless of the extent of anger you are actually feeling
while composing this type of business letter.
